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RESOURCE LIBRARY · PLATFORM FEATURE

Automated Events for Employee Recognition

Ensure That Engagement Occurs When It Means The Most

Automated events reduces the reliance on manual processes. Automated employee recognition lets the platform initiate and process incentives in celebration of events and activities, on criteria you define, so no birthday, anniversary or onboarding milestone is left to memory.

Birthdays · Work anniversaries · Onboarding · Custom date fields · Time zone control

Employee receiving a birthday gift and message automatically on their phone
WHY AUTOMATE

Automated employee recognition ensures engagement occurs when it means the most

Manual processes, like ensuring that new employees are recognized during onboarding, or that employee anniversary dates or company milestones are celebrated with rewards and incentives are time-consuming and fraught with error.

Anything that must be performed manually is prone to being forgotten in the crush of business.

Automated Events ensure that engagement occurs when it means the most. Sending incentives, awards, gifts, and compensation are important to a positive impression and to overall success.

Automated Events enables the system to automatically initiate and process incentives in celebration of events and activities. These are based on criteria that you define, including pre-determined dates, birthdays, employee-anniversary dates and similar calendar and recurring dates.

Business team using a streamlined automated recognition process
Employees moving together toward a shared goal
NO MILESTONE OVERLOOKED

No Milestone Overlooked

Automating the delivery of incentives with automated events reduces the need for manual intervention, which enhances efficiency and scalability of incentives.

Manual reminders of events are typically impractical and then require manual processing of the delivery of incentives and awards.

TIMELY RECOGNITION

Timely Recognition

HR, marketing, customer support, and sales professionals send tailored and curated rewards and incentives recognizing important milestones to build deeper engagement and strengthen relationships.

Timely recognition creates a sense of belonging for employees, adds an individualized touch to customer relationships, and extends recognition to partners.

Business team choosing recognition options
Administrator overseeing an automated recognition network
AUTOMATION CAPABILITIES

Automation Capabilities

Automation is a key distinguishing feature from traditional, manual methods. Automating routine tasks, such as reward distribution, progress tracking, and communication, frees up valuable time for administrators to focus on strategic planning and program optimization.

Automation enhances efficiency, reduces the likelihood of errors, and ensures a consistent and fair application of incentive rules.

Automated events ensure recognition of birthdays, anniversaries, and key milestones.

Recognition that is consistent fosters a sense of belonging for employees and makes them feel valued and appreciated within the organization.

Recognition of anniversaries for customers strengthens the bond to the company making the relationship more personal than just transactional.

NO INDIVIDUAL, NO OCCASION

Whether it’s a customer anniversary or the steps in an employee onboarding process, you never have to worry about overlooking an individual or occasion again.

Automated events is time-saving and ensures that no employee, customer, or partner recognition milestone is overlooked.

MANUAL OR AUTOMATED

Manual handling or automated employee recognition

 

Manual process

Automated Events

Depends on someone remembering the date

Runs without manual intervention

Delivers on time for recurring anniversary milestones

Handles a few participants or a large cohort equally well

Records live in spreadsheets and manual logs

Centralized repository for participant and reward details

Clear audit trail of distributions

Labor and cost savings on setting up deliveries

Consistent and fair application of incentive rules

AUTOMATION BENEFITS

Automation Benefits

Eight things change when automated employee recognition replaces a manual calendar, from the accuracy of the send to the experience of the person receiving it.

Efficiency and Accuracy

Automation reduces the manual workload involved in the incentive and award distribution process. This not only increases efficiency but also minimizes the chances of errors that can occur with manual handling.

Timeliness

Automated systems ensure timely delivery of incentives and awards. Timely incentives and rewards, especially for recurring dates like anniversary milestones foster employee satisfaction and engagement.

Scalability

The delivery of incentives and awards through automation is scalable. Whether there are a few participants or a large cohort, automated systems can handle the distribution process efficiently.

Cost-Effectiveness

Automation leads to labor and cost savings by reducing the need for manual processes needed to determine award dates, and enter data setting up deliveries of incentives and awards. This may significantly reduce errors.

Transparency

Automated systems maintain a centralized repository for participant information and reward details rather than spread sheets and manual logs.

Audit Trails

Automation provides a clear audit trail of distributions, valuable for tracking transactions, ensuring accountability, and addressing any issues that may arise.

Participant Experience

Automation contributes to a positive participant experience. Participants receive their rewards promptly, leading to increased satisfaction and a higher likelihood of continued participation.

Flexibility

Whether it’s gift cards, physical goods, monetary, or other forms of recognition, automation allows for flexibility in tailoring the delivery of incentives and rewards.

KEY CAPABILITIES

What you configure once and never touch again

More on Automating Rewards, Gifts, and Payments

Three settings are what make automated employee recognition dependable rather than merely scheduled.

Unlimited date and event options

Key capabilities include unlimited date and event options with custom date fields in contact records that can trigger actions in any project.

One event type, many projects

Single event types, such as a birthday or anniversary date, are available to multiple projects to trigger recognition actions.

Timing flexibility

Timing flexibility provides the option to specify the date, time, and even the time zone for delivery.

AUTOMATED EVENT EXAMPLES · FOR YOUR EMPLOYEES

Automated employee recognition for your employees

  • Birthdays: Sending personalized birthday messages or gifts.
  • Work Anniversaries: Celebrating milestones in an employee’s tenure at the company.
  • Annual Reviews: Automating reminders for performance review preparations.
  • Welcome Anniversaries: Celebrating the anniversary of an employee’s first day.
  • Team Milestones: Recognizing the completion of major team projects or goals.
  • Onboarding Sequences: Scheduling a series of fun events during the first 90 days of employment.
Business partners collaborating on employee recognition
Employee celebrating a successful milestone
AUTOMATED EVENT EXAMPLES · FOR YOUR CUSTOMERS

For Your Customers

  • Birthdays: Sending discount codes or special offers.
  • Membership Anniversaries: Celebrating the anniversary of their signup or first purchase.
  • Seasonal Promotions: Automated marketing campaigns for holidays or significant seasons for the business.
  • Loyalty Milestones: Recognizing points accumulated or loyalty status achieved.
  • Feedback Anniversaries: A year after they provided valuable feedback, thanking them again and showing what has changed.
  • Re-engagement Campaigns: Automated messages to customers who have yet to interact with the business for a set period.
AUTOMATED EVENT EXAMPLES · FOR YOUR PARTNERS

For Your Partners

  • Partnership Anniversaries: Celebrating the anniversary of the partnership agreement.
  • Achievement of Goals: Recognizing when certain partnership goals or milestones are reached.
  • Event Invitations: Automated invites to webinars, conferences, or events that might interest them.
  • Thank You Messages: After completing projects, deals, or at the end of the fiscal year.
  • Quarterly Updates: Automated updates about the business, new products, or services that might interest them.
Businesspeople working together on automated rewards
Research participant receiving a scheduled incentive
AUTOMATED EVENT EXAMPLES · FOR RESEARCH PARTICIPANTS

For Research Participants

  • Program entry dates: When participation intervals have passed.
  • Follow up dates: When follow on visit reminders may be required.
  • Travel and Expense reimbursement for scheduled visits
THE BOTTOM LINE:

Incentive Automation Streamlines the Incentive Process

Incentive automation leverages technology to simplify the creation, management, and execution of incentive programs. By automating what has traditionally been a manual and fragmented process, organizations can now offer a more professional, personalized, timely, and cost-effective incentive experience.

GET STARTED

Get Started with Incentive Automation

Schedule a Design Session. Have an idea or strategy you want to explore? Design Sessions are a great way to review best practices and create a complete gift or reward delivery with your logo, look, feel, and message. By the time we’re done, you’ll be sending samples!

Free Sign Up. Sign up and explore TruCentive on your own. No credit card is required to design and send brilliant reward and gift delivery samples. Show your team how Incentive Automation reduces overhead and improves engagement and response rates!

Related reading: seven reasons to automate incentives, essential features of incentive automation and the recognition calendar.

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