Rewards and Incentives Blog: Strategy and Engagement

Incentive reward catalog numbers mislead. How administrators can compare without being fooled by inflated totals.

Employers who want to win the battle for top talent are learning that pay alone isn’t the only mechanism to retaining employees.

Offering merch as a research incentive, alongside cash and gift cards, can improve participant satisfaction and reduce dropout in clinical, UX, and market research programs.

Sending a reward is not the same as understanding incentive performance. A campaign may look complete once incentives are delivered, but delivery is only the first step.

The payment process is one of the clearest tests of that commitment. It's one of the most frequent touchpoints a participant has with the study organization.

CX and UX teams are raising the bar on participant rewards and providing incentives and reward experiences that feel as polished as the products they test.

Smart Incentives are a core strategy for turning everyday interactions into lasting loyalty. Loyal customers spend more, stay longer, and advocate for the brand publicly.

Incentive and rewards programs spark motivation and recognize the behaviors that matter most. Here are 7 missteps to avoid.

In a world saturated with surveys and feedback requests, one national brand learned a hard truth: customers don’t always tell the whole story—unless they’re given a reason to.

Incentives and rewards to customers and employees are more than just perks, they’re a way of expressing gratitude and building relationships.

Points based programs delay reinforcement of positive behavior, weakening the association between action and reward. Each day of delay between the behavior and the reward reduces the reward’s perceived value

Remote work is no longer just a pandemic necessity, it is firmly established in the workplace. And remote workers are more engaged than their office-bound counterparts.

Incentive rewards companies are costing you serious money while promising you “free” delivery. The right Incentive Automation platform eliminates the confusion.

In the world of research payments—whether academic, clinical, or market-based—participant engagement is critical to success.

The U.S. Food and Drug Administration (FDA) and the American Medical Association (AMA) took significant steps in 2024 to address disparities in clinical research participation.

Short-term sales incentives boost performance and motivate sales staff to go the extra mile and improve sales success.

Gift cards are a key component of the incentive, payments, and rewards industry, but their financial intricacies and economics are often misunderstood.

Engaging and retaining employees is essential for the success of any organization. Keeping top talent and qualified employees onboard comes with big perks, like reducing the endless cycle of recruiting,

Gratitude and appreciation are powerful tools that positively influence employee well-being and enhance the success of your organization. Employees that feel appreciated report being more engaged and motivated, which adds

The U.S. Food and Drug Administration (FDA) and the American Medical Association (AMA) took significant steps in 2024 to address disparities in clinical research participation.