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Unclaimed rewards returned to you 

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Platform

Analytics and Reporting

Real-time visibility into every claim, spend, and refund, so you always know exactly where your incentive budget stands.

No credit card required · Real-time dashboards · Exportable reports

TRUSTED & CERTIFIED · SOC2 TYPE II · HIPAA · PCI DSS · WCAG 3.0

TruCentive reporting showing all the details of every delivery, including claim status
REPORTING TOOLS

Every metric, one dashboard

See exactly how each project, channel, and reward type is performing, all updated in real time.

Real-time claim rates

Track claimed vs. unclaimed incentives as they happen, filtered by project, recipient, or reward type.

Refund visibility

Know precisely how much unclaimed value has been automatically returned to your account.

Spend tracking

See exactly what’s been sent, spent, and remaining across every account and project.

Exportable reports

Generate and download CSV reports filtered by project, date range, or recipient.

Delivery status

See who’s viewed, claimed, or still pending for every incentive you send.

WHY IT MATTERS

Most platforms tell you what you sent. Few tell you what happened next.

Without real-time reporting, unclaimed incentives and program spend become a black box, leaving your team guessing about ROI.

BENEFITS

Reporting built for confident decisions

Every claim, dollar, and refund is tracked automatically, so your team can act on data instead of guesswork.

Claim-rate insights

See exactly how each project, channel, and reward type is performing.

Explore claim insights →

Spend & budget clarity

Track committed, claimed, and remaining funds at the account or project level.

See spend tracking →

Automatic refund visibility

Know the moment unclaimed value is returned to your account, no manual reconciliation needed.

Learn about refunds →

PROJECT REPORTS

Drill into every project, down to the recipient

Filter by project, date range, or recipient to see exactly who’s claimed, who hasn’t, and what they chose.

See project reports →

Project reporting dashboard filtered to show recipient claim and delivery status

Monitor delivery, recipient activity, claims, and reminders in real time.

Multiple account reports rolling up into a company-wide analytics dashboard

Track spend, program budgets, and account balances with clearer operational visibility.

ACCOUNT ROLLUPS

Roll up reporting across every account

See totals across every account and project, then drill into any one of them for the full detail. Super users and account admins get one clear view of committed, claimed, and returned funds company-wide.

See account reporting →

HOW IT WORKS

See your program's full picture in four steps

01

Send incentives

Launch a project and send gift cards, prepaid cards, or merchandise by email, SMS, or bulk link — every delivery is tracked from the moment it goes out.

02

Track claims in real time

Watch claim status update the moment a recipient views, selects, or claims their reward — no more wondering if a delivery landed.

03

Monitor spend and refunds

See committed, claimed, and remaining funds at a glance, with unclaimed value automatically returned to your account.

04

Export and share reports

Generate CSV reports filtered by project, date range, or recipient, ready to share with your finance and leadership teams.

Four-step reporting workflow from sending and claiming incentives to tracking funds and exporting reports

See unclaimed incentive value and reconcile program economics without spreadsheet guesswork.

THE DIFFERENCE

Reporting that goes further than typical platforms

 

Typical Platforms

TruCentive

Real-time claim tracking

Spend & budget visibility

Delivery status by recipient

Automatic refund reporting

Exportable, filterable reports

TRUSTED BY ORGANIZATIONS WORLDWIDE

LOREM

IPSUM

DOLOR

SIT

AMET

See delivery, engagement, claims, reminders, budgets, and unclaimed value in one reporting workflow.

PROGRAM VISIBILITY · LESS MANUAL RECONCILIATION

100%

Fund visibility

across every account and project

24/7

Real-time updates

the moment a claim happens

23%

Average savings

vs. typical free delivery

$0

Manual reconciliation

unclaimed funds return automatically

GET STARTED

See your program's full picture, starting today

Real-time claim tracking, spend visibility, and automatic refunds are ready from the moment you send your first incentive.

Talk to sales →

No credit card required · Real-time dashboards · Exportable reports