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Unclaimed rewards returned to you
Support | 415-386-8600
Unclaimed rewards returned to you
Support | 415-386-8600
Turn everyday wins, milestones, learning, and wellbeing moments into timely, personal rewards employees can actually use. TruCentive makes meaningful recognition simple to launch, global to scale, and transparent to measure.
No credit card required. Build and send branded samples before you commit.
The strongest programs make appreciation frequent, authentic, personalized, equitable, and embedded in the culture. Small rewards work best as tangible proof of a specific, timely thank-you—not as a substitute for fair pay or good management.
Gallup + Workhuman recognition research · From Praise to Profits · 2025 Workhuman study. Outcomes are associations or modeled scenarios, not guarantees.
A modest reward attached to a clear message says: “We saw what you did, it mattered, and we want more of it.” Used thoughtfully, small incentives let managers recognize closer to the moment, include more people, and sustain the habit across the year.
Recognition lands best while the contribution is still vivid. Immediate digital delivery closes the gap between action and appreciation.
Tie the reward to a behavior, value, or outcome. The message makes a small amount feel intentional instead of transactional.
Different people value different things. Let recipients select a reward that fits their culture, location, and preferences.
More attainable recognition moments create more chances to reinforce the everyday behaviors that strategy depends on.
Standardize the operating model while letting each moment keep its own message, budget, reward mix, cadence, and follow-up.
Celebrate customer saves, teamwork, innovation, safety, and values in action—while the moment is fresh.
Reward key onboarding milestones, certification, compliance, and professional development completion.
Support wellness challenges, benefits adoption, healthy habits, volunteering, and community involvement.
Recognize service anniversaries, promotions, birthdays, new parents, and cultural observances with care.
Equip managers and teams to recognize great work within guardrails for budget, brand, and fairness.
Motivate referrals, recruiting-event participation, ambassador activity, and hard-to-fill role campaigns.
TruCentive combines employee choice with the operational controls HR, Finance, Procurement, and Security expect. Launch from templates or a blank canvas, personalize the experience, automate reminders, and see the who, what, and when of every delivery.
Mix gift cards, merchandise, payments, prepaid cards, and branded swag instead of forcing one reward on everyone.
Support employees in more than 150 countries, with national brands and 85,000+ local merchant options.
Send by email, SMS, both, or bulk links. Add automated reminders that stop after claim and follow-up calls to action.
Track recipient activity and claim status. With Pay as You Go, TruCentive returns unclaimed incentive value to your account.
Unclaimed funds
May be retained as breakage by the provider.
Returned to your TruCentive account.
Delivery economics
The fee can be hidden inside forfeited value.
A visible delivery fee—typically 6%—with unclaimed value returned.
Recipient choice
Often limited to a narrow catalog or single reward.
1M+ gift card, payment, merchandise, prepaid, and swag options.
Reach
May require country-by-country workflows.
International options across 250+ countries and territories plus local merchants.
Program control
Limited messaging, reminders, or activity visibility.
Branded email/SMS, bulk links, claim tracking, reminders, and follow-up.
TruCentive reports that 31.9% of digital awards, gifts, and incentives went unclaimed in 2025 and that most Pay as You Go customers save 23% after fees. Your results depend on program design, reward value, audience, and claim rate. See current pricing and features.
Choose the behaviors and employee moments that matter. Set owners, eligibility, budgets, and approval paths.
Start with a template or blank canvas. Add your brand, message, reward mix, delivery channel, reminders, and follow-up.
Deliver by email, SMS, both, or bulk link. Use automation for repeatable programs and milestones.
Monitor activity, claims, reminders, and unclaimed value. Improve the moments, message, choice, and cadence over time.
They can if they are generic or disconnected from a real contribution. Pair a modest reward with a timely, specific message and meaningful choice. Use larger awards for exceptional impact; use small ones to make everyday recognition repeatable.
They can when used as control or as a substitute for fair pay, trust, and good work design. TruCentive is best used to make authentic appreciation tangible—not to purchase basic effort.
Define eligible behaviors, publish criteria, train managers, monitor participation and spend, and audit who is—or is not—being recognized across teams, levels, and locations.
Yes. TruCentive offers international gift card options in more than 150 countries, alongside payments, merchandise, prepaid options, and local merchants. Confirm availability and tax treatment for each market.
Under TruCentive Pay as You Go, unclaimed incentive value returns to your account. That makes breakage visible and reusable instead of turning it into the provider’s margin.
Yes. Start with one high-value moment—such as spot recognition, onboarding, or wellness participation—send branded samples, and scale after you have a baseline for participation, claim rate, cost, and employee feedback.
Bring one real employee moment to a TruCentive design session. Leave with a branded sample, a practical program structure, and a clearer view of cost.
1M+ options · 250+ countries and territories · Email, SMS & bulk links · Unclaimed value returned with Pay as You Go
